Important Information
Policies
To help make your stay at Heaven on Washington Fully Furnished Apartments in Washington as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies for a smooth stay in Washington, D.C.
Check-In & Check-Out
- Check-In: From 4:00 PM
- Check-Out: Until 11:00 AM
- Early check-in or late check-out may be possible upon request and subject to availability.
Identification & Age
- Guests must present a valid government-issued photo ID at check-in.
- Minimum Age: 21 years old to check in.
Payments & Deposits
- A refundable security deposit may be required at check-in to cover incidentals.
- Accepted payment methods generally include major credit cards.
Smoking Policy
Non-Smoking Property: Smoking is strictly prohibited in apartments and shared areas.
Pets
No Pets Allowed: Service animals are welcome as required by law.
Parking
On-site private parking is available for an additional fee and requires advance reservation.
Cancellations
Cancellation terms vary by booking type. Flexible reservations may allow free cancellation within a specified window, while non-refundable bookings are charged in full.
Accessibility
The building provides elevator access to apartments, suitable for guests with mobility needs.